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July 17th, 2004 | Author: Mike McAllen

“Business success is always defined by the quality of the overall customer experience before, during and after a transaction.”
- Forrester Research
“You can increase sales on your site as much as 225% by providingsufficient product information to your customers at the right time.”
- User Interface Engineering
“One study estimated that improving the customer experience increasesthe number of buyers by 40% and increases order size by 10%.”
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Posted in Events and Media Planning
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