The client was happy with what we had produced for them last week. We build a nice stage, some very cool visuals and everything was in place. Show was now breezing along. Now was the time I was going to sit back and enjoy the long discussions of this pharmaceutical show. I enjoy listening to the marketing and sales focus of meetings and how different companies are handling the economy downturn.

Soon two sales reps walked up to me (I was standing next to the water station) They said. “What no bottled water?” Like I am in charge of the water distribution process. I said this is much more environmentally friendly. They both huffed and headed to sit down. I saw them later in the week and they both had plastic water bottles.

Today when I came across the splashadrip website it made me think how differently I could handle that situation in the future.

This seems pretty harsh but it sure gets the point across. Wonder what those reps would have thought if I splashed them during the general session? (this post could also be categorized as how to lost a client fast!)